CONTACT
From your first question
to your next partnership.
Tell us about your hotel, your workflow or your idea.
We welcome product, support and partnership inquiries by email.
SERVICE CONTACT
Get in touch
official.zerotoone@ztoone.kr ↗Product inquiries · Support · Partnerships
Write an emailHelpful details to include
- Your hotel or company name and a contact person
- Whether you need product information, support or a partnership discussion
- Your device and the workflow you need help with
Please leave passwords, verification codes and guests’ personal information out of support messages and screenshots.
Room 117, 91 Chunghon-ro,
Seongsan-gu, Changwon-si
Gyeongnam Tourism Support Center, Gyeongsangnam-do, Republic of Korea
Business registration no. 835-87-03326
Please email us before planning a visit or a meeting.
How do I get access to the PMS app?
You must be registered as staff at a contracted hotel and be given the relevant permissions. Please check your registration with your hotel’s administrator.
Does PMS process the hotel’s card payments?
On-site card authorization and charging take place on the hotel’s separate card or fintech terminal. The standard PMS payment-recording feature records the result in the hotel’s operational ledger.
Where are the manual and privacy policies?
Visit the help center for the manual and privacy policies for the policy applicable to your product.